Practical travel information for Germany

City maps, telephone service, emergency numbers

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Compared to other countries, Germany is densely populated and has a diverse, mostly very well-developed infrastructure. Whether by car, by train, by bike or on foot while hiking: In most cases you will find within a few kilometers appropriate options for a secure, uncomplicated and entertaining traveling. For all who are not using nowadays a smartphone while traveling, here are some hints and tips:

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City maps online

If you are travelling to a new town and still don't have a navigation system in the car, you can find nearly every street in Germany with few clicks in the Internet. Here are a couple of tips:

  • First have a look on the home page of the town to see if there is an online map available. Often you will find the latest and most complete road map here. Example: Our home town Bamberg has its map under www.bamberg.info/stadtplan/. Additionally you will find a lot tips about the city and its infrastructure.
  • For online city map services in Germany look at the following addresses:
  • For cartographical products and purchase advice the service of Michael Ritz under www.landkartenindex.de is recommended.
  • Just if you are planning a far journey, it is useful to use the city maps in combination with a route planner.

Phone number wanted

  • The Deutsche Telekom ´s directory enquiry service offers advice in the telephone network (within Germany):
    • for phone numbers in Germany : 11833 (alternative: 11881)
    • for phone numbers in foreign countries : 11834
    • in English language : 11837
    • in Turkish language : 11836
  • phone numbers in Germany : www.teleauskunft.de and www.dasoertliche.de
  • phone numbers international : www.phonebuch.com

How can I make inexpensive phone calls in Germany?

  • Simdiscount.de offers various mobile tariffs with no fixed contract term, which offer particular for guests from outside Germany during their stay in Germany favorable conditions.
  • Phoning economical: Germany & international: www.simyo.de
  • Which dialling prefixes give the cheapest calls at the moment? Find out at:

Emergency numbers

  • Emergency or accident?

Emergency service phone number
 Police  110
 Fire brigade  112
 Rescue service / ambulance
  service
 1 92 22
 Air Ambulance
  (Deutsche Rettungsflugwacht)
 + 49 711 - 70 10 70
 Poisoning  + 49 551 - 19 240
  + 49 551 - 38 31 80
 www.giz-nord.de
 Car breakdown
(-> also watch for the yellow columns on German motorways every few miles)
 ADAC: 0180 - 2 22 22 22
 ACE: 0180 - 2 34 35 36 
 Car insurance (central phone number)  + 49 180 - 25026
 "Reiseruf"
(-> for calling somebody via radio in case of emergency or death)
 ADAC: 0180 - 5 10 11 12
  • Has your cell phone disappeared?

Mobile Network phone number
 D1  + 49 1803 - 30 22 02
 D2 - Vodafone  + 49 172 - 12 12
 E-Plus  + 49 177 - 10 00
 O2   + 49 800 - 55 222 55
  • If you use a foreign mobile telephone in Germany, you should ask for the direct emergency number before you travel.
  • If you use a foreign mobile telephone in Germany, you should ask for the direct emergency number before you travel.
  • You´ve lost your debit, credit or charge card?

Card type phone number
 Visa  + 49 69 - 79 20 13 33
 900 974 445 (international)
 Mastercard  + 49 69 - 75 76 10 00
 900 971 231 (international)
 American Express  + 49 69 - 97 97 40 00
 ec cards  + 49 1805 - 021 021
 Eurocard  + 49 69 - 79 33 19 10
 001 - 31 42 75 66 90 (international)
 Diners Club  + 49 69 - 26 03 50
 0180 - 2 34 54 54 (international)

Further references:

Have a nice trip :-)


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